3com offers a global support network for its customers that are staffed around the world.  Their hallmark is flexibility in engagement arrangement and customization of support needs.  Vendor transition and product support are two key aspects offered by 3Com so that risk of vendor transition is transferred to 3Com and not the customer.  Service and support is needed more now then ever as data center and enterprise network design and deployments have become complex thanks to a plethora of new technologies and options.  I discuss the Importance of service and support in enterprise networking with Imran Khan Vice President of Global Services at 3Com.  Enjoy, Nick

How we do IT is fundamentally changing. Applications are increasingly being accessed from mobile devices while cloud computing offers a new approach to application delivery. Case in point, the iPhone adoption rate is 8 times faster then AOL was! As a result corporate application portfolios are shifting in their mix of total to partial to no IT manager control. IT leaders are finding that the largest application growth in their corporation is coming from outside of their traditional perimeter/firewall with no control knobs. In essence applications and networks are becoming borderless and as a result a new flexible security model is needed to reestablish boundaries. To address this industry concern, I talk with Fred Kost Director Security Solutions for Cisco Systems about a new approach to securing networks without borders.

Zeus Kerravala of The Yankee Group and I make our annual top ten IT predictions. This year we make ten predictions ranging from data center/cloud/virtualization/IT Budgets, etc., to which firms will be gone by the end of the year. Enjoy, Nick

In this 2-minute vidcast I review Cisco’s Borderless Network Branch Office solution, the ISR G2, and explain what is so special about the ISR G2 from an evolutionary perspective on branch office networking. Enjoy. Nick

Ron Sege President and Chief Operating Officer of 3Com discusses its worldwide strategy, value proposition and how it plans to gain share and compete in the large enterprise market. 3Com has an entirely refreshed product line that spans switching, routing, security, wireless and unified communications that’s been tested in large enterprise customers. 3Com is differentiating this product with cost advantage, total cost of ownership and services. Ron explains how 3Com survived the crash and is positioned to lead in the recovery as IT leader’s buying patterns have shifted. It’s a fascinating discussion, enjoy. Nick

As businesses grow across borders, a new era in branch office IT is emerging born out of systemic business efficiency planning prompted by business leaders efforts to reduce corporate spending as revenues declined during the market crash of 2008. To assist business and IT leaders reduce operational spend, get closer to customers, automate new streamlined business processes and position their firms for the current economic recovery, Cisco has launched the second generation of Integrated Services Routers or ISR G2, their flagship branch office solution for Borderless Networks. Shashi Kiran Senior Manager Network Systems and Security of Cisco Systems discusses macro business trends and explores how these trends are creating a new era in Enterprise Networks.

We live in an ever-increasingly connected world where our workspace is with us constantly, independent of geographic location and user device. The days of boundaries or obstacles to access information that location, applications and devices would erect are limited and dwindling. These boundaries are being torn down by business necessity, personal preferences and technical innovations. Joel Conover, Senior Marketing Manager at Cisco Systems joins me to discuss a new Cisco network architecture that addresses today's most complex IT challenges called Borderless Networks.

This short Lippis Vidcast is on Cisco’s Borderless Networks architecture and its ISR G2 launch.

Avaya Aura is being extended to the mid sized enterprise market by simplifying its packaging into a single server solution loaded with unified communications and contact center applications. The Mid Market is typically characterized as 100 to 250 employees with revenues of $50M to $1B dollars. These Line of Business (LoB) managers seek to increase revenue and improve customer experience while differentiating against larger competitors. Their IT issues include older and dead ended communication technologies, limited IT and contact center agent staff and the need to rapidly reduce cost. To make LoB and IT ends meet, the Avaya Aura solution for Mid-Size Enterprises is offered for businesses with up to 2,400 users and 250 locations. Bruce Mazza Director of Unified Communications Market Solutions for Avaya joins me to discuss the mid enterprise market challenge.

Zeus Kerravala of Yankee joins me to discuss the post Great Recession IT industry structure. Our industry has dramatically consolidated over the past year and as the economy improves a new concentrated order is emerging filled with winners, losers and dark horses. Layer on top of macro economic caused shifts is new IT buying patters plus a new technology wave of virtualization and cloud computing which promises to alter IT delivery. We discuss Cisco, Nortel, Avaya, 3Com, Siemens, HP, IBM, Juniper, Force 10, Brocade, Arista Networks, Alcatel Lucent, Ruckus Wireless, Enterasys the potentially new JV between Cisco and EMC plus many others in this jam packed extended edition podcast. You may want to load this onto your ipod and listen to you coming or going to work. Enjoy.